How It All Began…
PCS was born in 1995, and we’ve been on a remarkable journey ever since. Now managing 1200 active accounts we excel in our field. Our customers are hugely important to us, and we would like to take the opportunity to thank you all, we hope that you’ll continue to be part of this amazing journey with us.
1995
We began our journey back in the 90s providing IT maintenance and support services to local people. It’s safe to say that we were pretty retro but, our humble beginnings have taken us to where we are today.
2000
We have take off! Our website was launched and by having a digital presence online we’ve been able to target customers with diverse needs from all over the world.
2001
Surely a round of applause is in order? This was the triumphant year that we reached the £1.5 million turnover milestone, all that grafting paid off.
2002
And then there were 10. Our employees are the heart of the business, and we wouldn’t be here without them. So naturally, our team expanded to 10 employees allowing us to broaden our IT expertise.
2005
Ten years on, our story is far from over. Staff numbers, turnover and passion increases and as technology evolves… so do we! Oh yeah… and we reached £10 Million turnover. No biggie.
2006
We grew at such a rapid rate that we needed to re-locate to a unit in Kettering. It’s rather snazzy, 3 times bigger than our original office space, so we have room for more growth! That’s not bad considering we’re only half-way through our story.
2008
This was the year that our sales guys had the chance to cruise around in one of our nifty company cars.
2009
We retained our ally status with Microsoft in 2009 and gained Microsoft Gold Partnership by meeting certification and sales requirements. Put plainly, this means that our customers have vouched for us, allowing us to show our high level of competence and expertise with Microsoft technologies.
2014
‘And the CRN Sales and Marketing award for the Best Company to Work For goes to’… Us of course! But seriously, we pride ourselves on our work ethic and as corny as it sounds, we’re one big family and awards like this mean a lot to us.
2015
We celebrated 20 years of business in style at the Marriot Hotel in Northampton. From three to eighty employees, we can confidently say that our success is down to our hardworking team and efficient services. Here’s to another 20 years!
2016
We proudly gained the government backed Cyber Essentials certificate, meaning that no nasty cyber crooks can attack.
2017
Our new website was launched bringing a fresh new look to PCS. Like technology – we’re constantly sprouting out new ideas and as a result we decided to re-brand.
2021
Amidst the Covid pandemic, we enhanced our services to meet the changing needs of businesses and users. We introduced ‘Take Control’, a solution for seamless hybrid working, which proved invaluable during lockdown. This milestone demonstrated our commitment to innovation and customer-centricity, solidifying our standing as a trusted IT partner.
2022
In March 2022 we embarked on a new journey with the appointment of Shelley Thompson as Managing Director. With her vast experience and demonstrated leadership prowess, Shelley is poised to steer PCS towards greater heights in the IT industry. Beyond her professional commitments, Shelley is a devoted mother who cherishes her weekends with her family, a balance that PCS supports wholeheartedly. As she takes the reins, Shelley’s leadership is set to usher in a period of innovation and sustained success for PCS, making the future look bright indeed.
June 2023
In June we bid farewell to our old domain, pcs-systems.com, which often led to confusion due to the hyphen being mistaken for a minus or a dot. Our new domain, www.pcs.business, is not only easier to say but also more memorable, reflecting our commitment to clear and effective communication. This change is another step in our journey of continuous growth and innovation, making PCS more accessible and user-friendly for our valued clients.
August 2023
We significantly expanded our Cyber Security division to better serve clients with comprehensive solutions. A key figure in this expansion was James who stepped into the role of Cyber Security Consultant. James has been instrumental in driving the growth of our Cyber Security division. This expansion marks a pivotal moment in PCS’s journey, reinforcing our commitment to safeguarding our clients’ digital assets and securing their operations in an increasingly interconnected world.
June 2025
In 2025, PCS proudly marked its 30th anniversary with a special celebration in London. From our modest beginnings to becoming a trusted name in IT and business solutions, our journey has been defined by innovation, collaboration, and a commitment to excellence.
Over the past three decades, we’ve achieved remarkable milestones. Thanks to the dedication of our talented team, the loyalty of our clients, and the support of our partners. As we reflect on our past and embrace the future, we remain focused on delivering value, driving progress, and growing together.
Now
Fast-forward to today, we now take care of 500 service customers globally. We’ve evolved in every way since the beginning of our journey but one thing that won’t change is our commitment to our customers, our staff and to making profit. We continue to grow financially, currently hitting a £24 million turnover, increasing in staff numbers and diversifying our offerings. The rest is history!
Be Part Of Our Journey
PCS Business Systems Ltd
2 Northfield Point
Cunliffe Drive
Kettering
Northants
NN16 9QJ
